Cloud Computing in Business: Leveraging SaaS, IaaS, and PaaS for Growth

Author: Hasan Mahmud Sozib, Md. Shawon Islam, Shanjidah Tasfiah, Amena Hoque, Seaam Bin Masud, Mita Khatun, & Nowshin Suraiah

Issue: Summer Issue, 2025

Abstract

The objective of this exploratory research paper is to investigate how organizations can utilize cloud computing models, Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), and Infrastructure-as-a-Service (IaaS), to scale up their growth and efficiency, lower costs and improve scalability. Using the Technology-Organization-Environment (TOE) framework, this research investigates the strategic advantages, adoption of drivers, and limitations of cloud computing. A qualitative research methodology was used, gathering primary data (100) from food service representatives via questionnaires and evaluating them using a structured framework. Results showed that cloud adoption lowered costs and had a positive environmental effect while improving operational efficiency, scalability, and mobility. Businesses gained from automatic backups and real-time data accessibility, which promote business continuity. However, issues with liability, compliance, and data security presented difficulties, particularly for smaller businesses. Large corporations fully integrated cloud computing (100%), whereas medium and small firms had lower acceptance rates (60% and 25%, respectively), according to a comparative examination of cloud adoption across all company sizes. Additionally, investment patterns indicated that larger businesses spent far more on cloud solutions. In this study, the research paper emphasizes how cloud computing promotes digital transformation, lowers carbon emissions, and maximizes the use of IT resources. Strategic adoption can improve business sustainability even while security threats and regulatory issues still exist. To optimize advantages, organizations must match their cloud plans with their operational objectives. To reduce adoption hurdles, future studies could examine sophisticated security systems and legislative initiatives.